Frequently Asked Questions

Reservation and Rental Policies

Check-In / Check-Out

Check-in time is 4:00pm and Check-out time is 10:00am. Once your reservation is confirmed and your deposit has been paid, our guests will received a confirmation letter detailing the terms of your booking. Each property has a master combination lock on the door with two keys inside for your convenience. You will not have to pick up or drop off keys at our office. Should you wish to stop by, our main office is located at 4007 Highway 17 South, North Myrtle Beach, SC 29582, in the Windy Hill Center just two blocks north of the Barefoot Resort Walgreens entrance. Please do not attempt to arrive at your villa before check-in time without calling our office to see if the unit is ready. If a late departure is needed, the cost is $25 per hour after the 10:00am check out time. Please contact our office for late departure approval. Early arrivals (2:00pm) may be possible with advance approval for an early make ready fee of $50.

Payment Policy

Short term reservations - To guarantee your reservation a $250 of the total rental is required. This prepayment is due at time of booking by credit card. The balance is due thirty (30) days prior to your arrival date. Guest may send a personal check for the balance due or may authorize Barefoot Paradise Vacations to charge a credit card by completing and return a Credit Card Authorization form. This form will be sent with your reservation package if you have a balance due. We accept Visa, MasterCard, Discover and American Express. Reservations made within 30 days of arrival date require full payment at time of booking.

Long term reservations (31 days and over) – A $500 security deposit is required for long term rentals. A rental application will be sent to you and a lease will be executed for your stay.

Cancellations

Cancellation Policy:

Short Term Rentals – Under one month - Cancellations made thirty-one (31) days or longer before the arrival date will receive a refund of the $250 deposit, less a $100 administrative fee. Cancellations made within thirty (30) days of the arrival date will be subject to forfeiture unless the property is re-rented for the exact time period and rate. If a property is re-rented guests will receive their rental payment back, plus deposit, less the $100 administrative fee. We regret that there are no refunds for late arrivals (next day), early departures or no shows.

Long Term Rentals – One month and over – Cancellations made thirty-one (31) days or longer before the arrival date will not receive a refund of the deposit paid unless the property is re-rented for the exact time period and rate. Guest staying one month and over are to pay their balances by check when due. A convenience fee of 3% is charged for credit card payments on long term rentals.

Taxes and Fees

All rentals are subject to South Carolina hospitality and accommodations tax, currently 11%. Rentals to the same party for ninety (90) days or longer are not subject to this tax. A processing fee of $35 is charged for all reservations.

Refunds

No refunds will be given for cancellations or interruption due to inclement weather or illness. See our section concerning trip interruption insurance below.

Indemnification

Guest agrees to defend, indemnify and hold Manager harmless from any and all liability, claims, loss property damage or expenses, arising by reason of any injury, death or damage sustained by any person, or to the property of any person, in or on the Property during the Term of this Agreement, including Guest, additional invitees or visitors of Guest, where such injury, death or damage is caused by negligent or intentional act of Guest, additional guests or any of Guest’s visitors or invitees.

Pets

Due to homeowner association restrictions, most communities and properties do not permit guests to bring pets. If you have selected a pet friendly property guest will need to sign a Pet Contract and pay a non-refundable pet fee of $75. If more than one pet is approved, the fee is $75 for each pet.

Telephones and Internet

Telephones are provided for local calls. Long distance calls can be made with a calling card or credit card. Some units have wireless Internet. All units have dial up access. Please refer to individual unit descriptions on the website for units equipped with wireless Internet.

Termination by Owner

In the event that the owner of a property elects to remove his property from the management responsibilities of Barefoot Paradise Vacations, or sell their property, the Guest agrees to hold Agent harmless. In such event, the agent agrees to provide the Guest with a comparable property at the original rental rate. If comparable properties are not available, the guest agrees to accept a full refund of all monies the Guest has paid for the rental of the property during the agreed rental period in lieu of any other possible damages.

Age Requirements

There must be at least one individual 25 years of age who will occupy the property during the entire stay or reservation. Any loss or damages to the property will the sole responsibility of the party booking the reservation and charges will be made to that credit card.

Sofa Beds and Maximum Number of People

Many units have a sofa bed. Sofa beds are not recommended for adults. The standard sofa may NOT be used as a bed for additional guests. Bedding for sofa beds will be in each unit if requested when your reservation is made. Your rate is based on the number of people stated at the time of booking. Use and occupancy of the property is limited to the named guest and their party. Occupancy exceeding this number stated in the party at the time the reservation was made will result in immediate eviction and forfeiture of all amounts paid.

Linens and Supplies

Sufficient towels and bed linens are provided in all units. A starter supply of bar soap, dishwasher soap, paper towels, facial tissue, kitchen cleaners, bath amenities and laundry products is provided with each rental.

Beach Towels and equipment

Some properties have these items. Please refer to the individual property descriptions for this information.

TV's and VCR's

Each home and villa has at least two TV’s and one DVD/VCR. Many have multiple units and stereos. Consult our website for information about a specific property.

Cleaning

A departure cleaning fee is included within the rental rate. Specific check out instructions are posted at each property. There will be an additional charge if these instructions are not followed concerning trash removal and/or excessive cleaning.

Damages to Property

It is the responsibility of the guest to leave the property in reasonably clean condition and to remove all guest property and trash upon departure. Any damages and/or excessive cleaning will be the responsibility of the person booking the reservation and that credit card will be charged for all damages and extra work required to return the property to the pre-rental state.

RV's, Trailers, Boats and Motorcycles

RV's, Trailers, Boats and Motorcycles are not generally allowed in any community within Barefoot Resort. Please call our office for additional information concerning motorcycles. Please contact Econo Storage at 843-399-1927 for storage of these vehicles and items.

Furnishings

Furnishings of the homes or villas are NOT to be moved or rearranged. Televisions and DVD/VCR players are not to be moved. DO NOT attempt to move large televisions to hook up game devices. If the furniture is damaged as a result of such a move the guest will be charged.

Property Substitution or Voluntary Move

In the event a reserved property becomes unavailable due to maintenance, transfer, or other issue, Barefoot Paradise Vacations reserves the right to provide guests with a comparable substitute property; or, at its sole discretion, to cancel the booking and refund the unused portion of rent. Once a unit is booked the owner of the property is notified, all paperwork is processed and the property removed from availability. In most cases the owner has been paid for the rental. Therefore, if you need to make a change to a different unit for a legitimate reason, there will be a $100 moving fee, if we can accommodate your request.

Resort Amenities and Construction

Repairs and Emergencies

We cannot guarantee small or large appliances, television sets, and DVD or VCR players. There are no refunds should they fail. We will strive to have any failed item repaired or replaced as quickly as possible. Total loss of air conditioning in extreme temperatures, if not caused by setting the thermostat too low, total loss of heat in extreme temperatures, and total loss of water are considered emergencies and will be handled immediately and repaired as quickly as possible. We reserve the right to enter the unit should there be an emergency in the building or the specific unit. We will make every effort to accommodate a suitable time for any emergency entry.

Locked Closets and Stored Items

Some owners have private storage. Owners may also have items stored in a clearly marked container in a closet. These areas are off limits to guests and should not be tampered with in any way.

Non-Smoking Units

No smoking is permitted inside any property offered by Barefoot Paradise Vacations. Smoking may be permitted outside on the lanai, patio or balcony. Please refer to the website for additional information or inquire through our office.

Discounts and Special Offers

Some units may offer advance booking discounts. These discounts may stop and start again at the direction of each property owner. Your rate is based on the published rate at the time of the reservation and cannot be changed if a subsequent discount is posted on the website.

Trip Cancellation/Trip Interruption Insurance

Even the best-planned vacation can be impacted by the unexpected. Illness…severe weather…hurricane…car problems…delayed flights…lost luggage. Troubles can occur when you least anticipate them forcing you to cancel or interrupt your trip, lose your vacation investment, and incur unplanned expenses. And when you’re away from home, things like medical emergencies and illness are even more difficult to manage. CSA Travel Protection offers 100% of trip cost coverage for guests. Please contact CSA at www.vacationrentalinsurance.com or Call CSA toll-free at (800)661-6860 and ask for Plan #200CSA.

Hurricane Policy

If a hurricane warning has been issued, guests should monitor the weather channel (36) for any updates on television or radio. In the event of a mandatory evacuation order WEST of the waterway issued by the Horry County Emergency Management Authority, all guests must collect all belongings and evacuate immediately. Barefoot Paradise Vacations and emergency personnel will make every attempt to notify all guests.

Follow the departure instructions regarding keys and the villa posted on the front door on the unit. After the hurricane has passed, Barefoot Paradise Vacations inspects every rental. After inspection, guests who have remained close to the area may return, if the property is deemed safe. (Please contact Barefoot Paradise Vacations before you evacuate to advise us of your plans.) If the property is unsafe, every attempt will be made to re-accommodate guests. Barefoot Paradise Vacations is not responsible for any injuries or losses incurred by an Act of God. Barefoot Paradise Vacations does not reimburse guests for expenses related to a hurricane.

Barefoot Paradise Vacations is not responsible for any injuries or losses incurred by an Act of God. Barefoot Paradise Vacations does not reimburse guests for expenses related to a hurricane.

Rental Rates and terms are subject to change without notice until reservation is confirmed and deposit paid.