Frequently Asked Questions

Reservation and Rental Policies

Check-In / Check-Out

Check-in time is 4:00pm and Check-out time is 10:00am. Once your reservation is confirmed and your deposit has been paid, our guests will received a confirmation letter detailing the terms of your booking. Each villa has a master combination lock on the door with two keys inside for your convenience. You will not have to pickup or drop off keys at our office. Should you wish to stop by, our main office is located at 4007 Highway 17 South, North Myrtle Beach, SC 29582, in the Windy Hill Center just two blocks north of the Barefoot Resort Walgreens entrance. Please do not attempt to arrive at your villa before check-in time without calling our office to see if the unit is ready.

Payment Policy

Short term reservations - To guarantee your reservation a $200 of the total rental is required. This prepayment is due at time of booking by credit card. Your balance is due thirty (30) days prior to your arrival date. You may send your personal check for the balance due or you may authorize us to charge a credit card by completing and return a Credit Card Authorization form. This form will be sent you’re your reservation package if you have a balance due. We accept Visa, MasterCard and Discover. Reservations made within 30 days of arrival date require full payment at time of booking.

Long term reservations (31 days and over) – A $500 security deposit is required for long term rentals. A rental application will be sent to you and a lease will be executed for your stay.

Cancellations

Short Term Rentals – Under one month - Cancellations made thirty-one (31) days or longer before the arrival date will receive a refund of the $200 deposit, less a $50 administrative fee. Cancellations made within thirty (30) days of the arrival date will be subject to forfeiture unless the property is re-rented for the exact time period and rate. If the property is re-rented guests will receive their rental payment back, plus deposit, less the $50 administrative fee. We regret that there are no refunds for late arrivals (next day), early departures or no shows.

Long Term Rentals – Over one month – Cancellations made thirty-one (31) days or longer before the arrival date will not receive a refund of the deposit paid unless the property is re-rented for the exact time period and rate.

Fees

All rentals are subject to South Carolina hospitality and accommodations tax. Rentals to the same party for ninety (90) days or longer are not subject to this tax. A processing fee of $15 is charged for all reservations.

Refunds

No refunds will be given for cancellations or interruption due to inclement weather or illness. See our Hurricane Policy for exceptions.

Indemnification

Guest agrees to indemnify Owner for any damages to the dwelling or grounds and to furnishings, caused by negligence of the guest or any member of his/her party that occur during the guests stay. If the guest's card is charged for reasons above, a copy of the charge with appropriate documentation will be forwarded within 30 days of departure.

Pets

Due to homeowner association restrictions, most Barefoot Communities do not permit guests to bring pets. If you have selected a pet friendly villa you will need to sign a Pet Contract and pay a non-refundable pet fee of $75. If more than one pet is approved, the fee is $75 for each pet.

Telephones and Internet

Telephones are provided for local calls. Long distance calls can be made with a calling card or credit card. Some units have wireless Internet. All units have dial up access. Please refer to individual unit descriptions on the website for units equipped with wireless Internet.

Termination by Owner

In the event that the owner of a property elects to remove his property from the management responsibilities of Barefoot Paradise Vacations, or sell their property, the guest agrees to hold Agent harmless. In such event, the agent agrees to provide the Guest with a comparable property at the original rate. If comparable properties are not available, the guest agrees to accept a full refund of all monies the Guest has paid for the rental of the property during the agreed rental period in lieu of any other possible damages.

Age Requirements

There must be at least one individual 25 years of age who will occupy the property during the entire stay or reservation. Any loss or damages to the villa will the sole responsibility of the party booking the reservation and charges will be made to that credit card.

Sofa Beds

Some units have a sofa bed. The standard sofa may NOT be used as a bed for additional guests. Bedding for sofa beds will be in each unit if requested when your reservation is made. Your rate is based on the number of people stated at the time of booking.

Linens and Supplies

Towels and Linens are provided. A starter supply of bar soap, dishwasher soap, paper towels, facial tissue, kitchen cleaners, bath amenities and laundry products is provided with each rental.

Beach Towels and equipment

Some villas have these items. Please refer to the individual property descriptions for this information.

TV's and VCR's

Each home and villa has at least two TV’s and one DVD/VCR. Many have multiple units and stereos. Consult our website for information about a specific property.

Cleaning

A departure cleaning fee is included within the rental rate. Specific check out instructions will be mailed to each guest after the reservation is confirmed. There will be a charge if these instructions are not followed concerning excessive cleaning.

Damages to Villa

Each villa must be left in the same condition as it was found. Any damages and/or excessive cleaning will be the responsibility of the person booking the reservation and that credit card will be charged for all damages.

RV's, Trailers, Boats and Motorcycles

RV's, Trailers, Boats and Motorcycles are not generally allowed in any community within Barefoot Resort. Please call our office for additional information concerning motorcycles. Please contact Econo- Storage at 843-399-1927 for storage of these vehicles and items.

Furnishings

Furnishings of the homes or villas are NOT to be moved or rearranged.

Property Substitution

In the event a reserved property becomes unavailable due to maintenance, transfer, or other issue, Barefoot Paradise Vacations reserves the right to provide guests with a comparable substitute property; or, at its sole discretion, to cancel the booking and refund the unused portion of rent.

Resort Amenities and Construction

Repairs and Emergencies

We cannot guarantee small or large appliances, television sets, and DVD or VCR players. There are no refunds should they fail. We will strive to have any failed item repaired or replaced as quickly as possible. Total loss of air conditioning in extreme temperatures, if not caused by setting the thermostat too low, total loss of heat in extreme temperatures, and total loss of water are considered emergencies and will be handled immediately and repaired as quickly as possible. We reserve the right to enter the unit should there be an emergency in the building or the specific unit. We will make every effort to accommodate a suitable time for any emergency entry.

Locked Closets and Stored Items

Some owners have private storage. Owners may also have items stored in a clearly marked container in a closet. These areas are off limits to guests and should not be tampered with in any way.

Non-Smoking Units

No smoking is permitted inside any property offered by Barefoot Paradise Vacations. Smoking may be permitted outside on the lanai. Please refer to the website for additional information or inquire through our office.

Discounts and Special Offers

Some units may offer advance booking discounts. These discounts may stop and start again at the direction of each property owner. Your rate is based on the published rate at the time of the reservation and cannot be changed if a subsequent discount is posted on the website.

Hurricane Policy

If a hurricane warning has been issued, guests should monitor the weather channel (36) for any updates on television or radio. In the event of a mandatory evacuation order WEST of the waterway issued by the Horry County Emergency Management Authority, all guests must collect all belongings and evacuate immediately. Barefoot Paradise Vacations and emergency personnel will make every attempt to notify all guests.

Follow the departure instructions regarding keys and the villa posted on the front door on the unit. After the hurricane has passed, Barefoot Paradise Vacations inspects every rental. After inspection, guests who have remained close to the area may return, if the property is deemed safe. (Please contact Barefoot Paradise Vacations before you evacuate to advise us of your plans.) If the property is unsafe, every attempt will be made to re-accommodate guests.

Barefoot Paradise Vacations is not responsible for any injuries or losses incurred by an Act of God. Barefoot Paradise Vacations does not reimburse guests for expenses related to a hurricane. A refund for the remaining days booked will be mailed to the guest only if a mandatory evacuation order is issued for residents west of the Intracoastal Waterway.

Rental Rates and terms are subject to change without notice until reservation is confirmed and deposit paid.